For the past few days my mouse was "auto scrolling" when on the internet.  I HATED it, but could not fix it no matter how many YouTube videos I watched.  It rendered my computer useless!

Out of desperation, I contacted Marc at 8:00 pm.  He dialed into my computer remotely and within 5 minutes found, and fixed the problem.  I am embarrassed to say I had multiple wireless devices on in the same room.  They were conflicting with each other.  How Marc found it, I will never know, but I am glad he did.  I could not be happier.  He is amazing!