If I'd known about these guys years ago, I'd have saved myself some grief. Let me just say that the wifi problem Cox and Apple were unable to solve over a couple of years, Austin solved in under an hour. I called on Saturday, he was here on Sunday and right on time. Plus, he was able to translate from Geek to layman's terms so I basically understood what he did.
I've never used an in-home IT service before, but I won't hesitate to use these folks again. I am happy happy happy!