These guys continue to be as good as you can get to come to your home & fix whatever's wrong w/your PC...whether it broke by itself or you stupidly caused it.  (I cause my own problems more times than not)  While they still need to be paid/they are more than pleasant/knowledgeable & quick to fix problems.  Even going so far as to teach us old/computer illiterates short cuts to fixing somethings ourselves...all the while being ever so diplomatic...