Computer Repair in Tucson, AZ: Local & On-Site Tech Support | Geeks 2 You

We recommend that computers get dusted out every 3 to 6 months. With Tucson’s low humidity, we experience twice the amount of dust in our computers that other climates may experience. Dust carries particles that are conductive and can result in power being shorted out and major components being damaged. Just by a spec of dust. Our technicians will remove the side panel of your desktop or back panel of your laptop and hold the fans in place while they use an electric duster to blow the dust out of your computer. Keeping your computer running cooler, longer.

Cable management is often an afterthought, and many companies overlook messy cables in your machine or around your desk. Our Geeks are trained to carefully reroute cables and use Velcro or zip ties to secure cables in place. Having a clean computer results in better airflow and longevity. Having clean cable management under your computer desk ensures that no cables will get bumped or knocked out of their connection when being swept by your feet. Our Geeks will check your hardware organization meaning we will check that the components are going to provide longevity. The most common issue we find is not having a large enough CPU cooler and functional case fans to ensure your computer desktop remains functional for years to come.

Once our checklist has been completed and we have determined the root-cause and the diagnosis of your issue, our Geeks will provide you with repair options to repair the issues you are having with your computer. This can often be a Power Supply Unit (PSU) replacement or a Solid State Drive (SSD) replacement.

Our Geeks will optimize Windows 11 for your use and may recommend upgrades to increase your computer resources and thus its performance. We evaluate storage speed and size and whether your boot device is starting to fail or become full. We will determine your memory (RAM) capacity which is your capability to run multiple programs at once and open multiple internet browser tabs. Our Geeks will estimate for strategic upgrades to significantly improve system responsiveness and long-term reliability.

The Windows Operating System Windows 11 has a lot of new features, and while some of them are great, others can actually slow down your computer. We will tweak Windows 11 for best performance by turning off visual features that most people don’t notice. We call these ‘noisy’ features because they don’t enhance your experience and just use more of the computer’s resources that may affect the performance. Our Geeks will also scan your computer and remove any malware or potentially unwanted programs (PUPs). We will then run 3 repairs on the operating system to ensure there is no corruption in the image.

We will use Cinebench, Memtest 86, and HardwareMonitor to perform comprehensive stress testing on your processor (CPU) and graphics card (GPU). We can determine if your processor or graphics card are running optimally and recommend repairs or upgrades depending on what the stress test tells us. Our stress tests are completely safe and are not designed to degrade or harm the system in any way.

Windows 11 will have periodic updates that push driver updates, feature updates and most importantly, security updates. Keeping Windows 11 up to date ensures the long-term compatibility, vulnerability protection and long-term security of your computer. Unfortunately, these updates are not 100% perfect and we have seen computer issues caused by a ‘bad’ update or ‘bad’ driver package. We will roll back the driver or uninstall the update to repair your computer if this happens to you.

Computers are a lot like cars in which they do need regular maintenance. Little things like keeping your computer dusted out and keeping the operating system up to date will prevent a lot of issues.

Geeks 2 You preventative maintenance includes tutoring on the newest scams and a guide on how to stay protected on the internet. We remain dedicated to our community by staying up to date with the current threats that affect our customers. We offer a low monthly cost protection plan that will keep scammers out of your computer and keep you safe. We offer this business level cyber security to residential customers because your safety is our priority.