Tips For Finding The Best Computer Repair Service
Have you ever had a computer problem and didn't know where to turn? Chances are you are not alone. Over 89.3% of households in America have a computer at home, and it is a safe bet that they have all had some computer trouble and needed to hire a computer repair service at some point. The problem is, with so many different computer repair companies out there, how do you find the reputable one that won't scam you? The computer repair service industry is rife with fraud and amateurs trying to pretend they can repair computers, when instead they just take your money and never fix your pc! There are some general rules to live by when hiring a computer repair service, and if you follow our suggestions, you will find someone reputable and worth hiring!
Check Their Online Reviews
Google search their company name and look at their Google reviews. Are they stellar? Are people raving about them? If so, they may be a safe choice. If they have a poor rating, stay away! Chances are people are willing to tell about the horror story when they got scammed by the bad computer repair service, so be sure to look for them. Also check out their Yelp profile to read their Yelp reviews. Yelp reviews are quite hard to fake, so they should be trusted. Be sure to also see if they are accredited by the Better Business Bureau or BBB. Their BBB website will also have reviews on there, and those are heavily vetted. Lastly, check to see if they are listed on RipOffReport.
Check Out Their Website
Does their website look like they are still in business? Do you get the feeling of wanting to hire them based on how their website looks? Technology is a FAST moving world, and you can bet a good and reputable computer repair service will have updated websites. If they are supposed to be tech experts and their website looks like it is from the 1990's, stay away!
Be sure to also read about their services and any About Us pages to get a feel for what kind of business they are. Do they have core values of customer service? They will list it if they do!
How Fast Can They Work
When calling, ask how quickly they can start on the repair. A good computer repair service will be able to start working on your computer or laptop within 24 hours. If they can't touch it for awhile, that means they don't have processes in place to quickly get computers fixed. The last thing you want is a computer repair company holding onto your precious laptop for a week or more!
Check Their Prices
Most computer repair services won't list their prices on their website, so you will most likely have to call to find out. Find out what they estimate the cost to repair your computer will be. Make sure this price makes sense, and be sure to do some shopping around. One computer repair company may charge $100, while another may charge $600! The phrase “you get what you pay for” makes sense most of the time, except for when scammers are plentiful(and the computer repair industry has lots of them!).
Ask People You Know & Trust
Ask your friends if they can recommend anyone. Chances are everyone has hired someone before, so be sure to ask around and get some word of mouth referrals. You can also ask on social media like Facebook and NextDoor. People will have varying success, but after asking enough people you can gauge out the bad computer repair services from the good ones!
There are lots of scam artists in the computer repair industry, so be sure to follow our guide and hire the best computer repair service out there. If you happen to be in Tucson, Mesa, or Scottsdale, we can help repair your PC or Mac.
Contact us today!
Randy came out helped me set up my new Levono Yoga laptop. I would highly recommend Geeks 2 You for anyone with computer issues.
Laptop was running slow in Tucson, they came and found the problem and repaired my computer.
Literally the best!!! The most amazing service! His customer service is on point! My young son had thrown my brand new laptop on the floor which knocked the power button out of place and the tech gave me a quote in case he needed to order a new part but ended …
Our Tech, Jessie, arrived on time and helped resolve issues with three laptops and our printer. He was friendly, professional and extremely proficient. He patiently answered our many questions and directed us to online resources that we can access for help in …
Zack helped me learn a whole lot more about my laptop that I could ever learn by myself. Thanks Geeks2you will definitely use you guys when i have any troubles.
Joel was tenacious and extremely pleasant as he searched for a solution to my laptop problems. He provided extra helpful expertise beyond the task. I contacted Geeks 2 You in the morning by afternoon my issue was resolved. I will not only use them again, but w…
Was stuck out of my laptop due to a forgotten password, Randy came out and reset my password right away, and was able to get back on my laptop in 10 minutes. They do a great job cleaning and tuning computers, even out in Vail, Az.
Geeks2you came in a flash to fix my computer, My dell laptop had been very slow for the past week. Come to find out it had viruses on it. I had the pleasure of having the technician zack out here to come do some virus removal and data transfer. I will surely r…
I had the pleasure of being taught by Zack how to do several procedures on my laptop and printer. He was very prompt, courteous, and knowledgeable. He answered all my questions. Also, I have used Geeks 2 you about 6 times and have found them excellent and tim…
Geeks 2 You is an amazing company. I called them up to fix an issue with my daughter's laptop and they were not only extremely friendly but just as knowledgeable and got the laptop up and running again in an hour. The cost was very reasonable and I would cert…